Sit to Stand workstation and dispatching industry model
The uniqueness of dispatch operations and call centers is that they tied workers to their desks for a long time. Want to stand up and stretch their legs to allow blood to flow back to their feet. When they stand at their workstation, they want a relationship with their tool. To be the same as when they sit down. They will do this while making a call or viewing the screen. Experience tells us what dispatchers and dispatch managers say. Dispatchers sit in front of their dispatch desk 90% of the time. The dispatcher will start the change by adjusting each monitor to its preferred angle, height, and focal length. This does not change during the day. Experience tells us that most operators prefer a complete elevator dispatch console. Instead of a two-tier version of the dispatch application. The lift able workstation means that the entire workstation remains unchanged on the desktop. Unlike the two-layer version with two independent operating keyboards and display surfaces. Freestand...